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BUSINESS AND SOCIAL ETIQUETTE

“It takes twenty years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently”

Warren Buffet

Professionals face numerous business and social settings in which they need to know what is appropriate, the
norm or given protocol.

Business Protocol may dictate following proper procedure and conduct that foster relationship-building,
collaboration, and a positive impression of you or your company’s professional brand and image. It may vary
across different companies, industries, and countries. Business etiquette is one element of business protocol.
It is a set of general guidelines for manners and behaviors for professionals at work or other professional
settings. Knowing how to behave in these settings can make the difference between getting or not getting that
opportunity.
 

DISCOVERY

  • Needs Assessment
    Determine Goals & Develop Action Plan
     

TOPICS COVERED:

  • Introductions (order of introduction, etc.)

  • Electronic Etiquette (Telephone, Voicemail, Email, etc.)

  • Business Meetings & Functions 

  • Dining Etiquette (Do’s & Don’ts & International Dining)

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